WhatsApp Analytics API

Questions you can actually answer

Each maps to a real Gambot analytics endpoint / metric — nothing fabricated.

• “How many messages did we receive / send today?” — GET /analytics/summary, /analytics/messages.
• “How many conversations are waiting for a response?” — GET /conversations/sla.
• “How many new leads / how is the pipeline?” — GET /analytics/leads.
• “What happened in customer service today?” — GET /analytics/cases (+ SLA).
• “What were the most common customer questions?” — GET /analytics/transcript (read the actual content, then summarize).
• “How did the campaign perform?” — GET /campaigns/{id}/results.

AI-readable analytics shape

Responses are structured so an agent doesn’t have to reconstruct anything. Base URL: https://api.gambot.co.il/api/v1.

GET https://api.gambot.co.il/api/v1/analytics/summary?period=today

{
  "period": { "from": "2026-09-19", "to": "2026-09-19", "period": "today" },
  "messages": { "incoming": 184, "outgoing": 231 },
  "conversations": { "active": 63, "waitingForReply": 12 }
  /* Shape is illustrative; exact fields come from your account’s data. */
}

Clear time periods & timezone

Agents ask for “today”, “yesterday”, “this week” or “last 30 days”. The analytics endpoints accept a period shortcut or explicit from/to dates and always return the resolved range, so the agent knows exactly what it measured. Day boundaries follow the account’s business timezone — no guessing which “today” is meant.

Sensitive data is never auto-exposed: analytics respect the API key’s scopes, and message content is only available through the explicit transcript endpoint (which requires the appropriate scope).

With an AI agent (MCP)

Example numbers are illustrative, not Gambot statistics.

Frequently asked questions